swift-solo
[Top] [All Lists]

RE: Poor Quality Batten Pockets - Who's responisble???

To: <swiftsolo@xxxxxxxxxxxx>
Subject: RE: Poor Quality Batten Pockets - Who's responisble???
From: "Rob DesMarais, D.C." <drrld@xxxxxxxxxxx>
Date: Mon, 22 May 2006 10:31:39 -0500
Importance: Normal
In-reply-to: <461.111cd9d.31a26024@aol.com>
Bram,

 

I think I can swing the $1.20 (how about for the time (1.5 hours) and the
mileage (90-roundtrip) to the nearest Home Depot?  How do I get another
middle batten?

 

I didn't crank on the battens so I don't believe that was my issue.

 

It's not correct for me to imply that the whole set of sail "quality" is
reflected in the cheap batten stops.

 

Ronstan Block:  I don't believe I stated it was defective.  I was inquiring
if anyone had issues with theirs.  I suspect that the size of it in
relationship to the line being used maybe an issue.  Perhaps it is the way I
had tied off the halyard to the head of the spin?  I actually had the same
thing happen with the block next to the pole ring.  

 

If this is not the forum to bring up these issues for the class, let me
know.

 

Rob

 

Subject: Re: Poor Quality Batten Pockets - Who's responisble???

 

In a message dated 5/21/2006 12:51:25 PM Pacific Daylight Time,
drrld@xxxxxxxxxxx writes:

I'd like to know who's responsible for these poor quality sails from Banks
and what is being done to fix the poor quality of these batten pockets?

 

Rob,  

since I did the R&D and approved the final sail design,  I am the person
responsible.  You asked about poor quality sails and poor quality batten
pockets.  The plastic batten pocket protector problem involves $1.20 worth
of screws that can be bought at any hardware store (as I pointed out
before).  I should have bought and mailed these to you as soon as I got home
but I dropped the ball (or more likely, lied).  These are the same batten
pocket protectors we've been using for several years and they did not become
a problem until Kris talked us all into tensioning our battens to double the
tension we had been using.   I have talked to Banks about this and they've
assured me that all future sails will come with pockets with a screw in the
center of the end.  Apparently, almost everyone else has taken care of this
problem themselves.  I will be glad to reimburse all who have for the
screws.  

 

As for the poor quality sails, I'm not sure what the problem is but, just
ship them back to Banks and I will see to it that you get your money back.
As you know, there are many sail makers who would be glad to make you a set
of sails. 

    

Regarding the defective Ronstan block at the top of the mast and the Sea Dog
clip, again it was me who made the decision to copy the 49er class and use
these fittings so it is me who is responsible.  Just ship them to me and I
will see to it that you are given a refund. 

 

Let me take this opportunity to thank you for all your help in promoting the
class.  

 

Bram 

<Prev in Thread] Current Thread [Next in Thread>

This is the Swift Solo mailing list archive. Visit here to see instructions on how to subscribe and unsubscribe from the list, and to browse the mailing list archives.