In a message dated 5/21/2006 12:51:25 PM Pacific Daylight Time,
drrld@xxxxxxxxxxx writes:
Iâd like to know whoâs responsible for these poor quality sails from Banks
and what is being done to fix the poor quality of these batten pockets?
Rob,
since I did the R&D and approved the final sail design, I am the person
responsible. You asked about poor quality sails and poor quality batten
pockets. The plastic batten pocket protector problem involves $1.20 worth of
screws
that can be bought at any hardware store (as I pointed out before). I
should have bought and mailed these to you as soon as I got home but I dropped
the
ball (or more likely, lied). These are the same batten pocket protectors
we've been using for several years and they did not become a problem until
Kris talked us all into tensioning our battens to double the tension we had
been
using. I have talked to Banks about this and they've assured me that all
future sails will come with pockets with a screw in the center of the end.
Apparently, almost everyone else has taken care of this problem themselves. I
will be glad to reimburse all who have for the screws.
As for the poor quality sails, I'm not sure what the problem is but, just
ship them back to Banks and I will see to it that you get your money back. As
you know, there are many sail makers who would be glad to make you a set of
sails.
Regarding the defective Ronstan block at the top of the mast and the Sea Dog
clip, again it was me who made the decision to copy the 49er class and use
these fittings so it is me who is responsible. Just ship them to me and I
will see to it that you are given a refund.
Let me take this opportunity to thank you for all your help in promoting the
class.
Bram
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