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Poor Quality Batten Pockets - Who's responisble???

To: <swiftsolo@xxxxxxxxxxxx>
Subject: Poor Quality Batten Pockets - Who's responisble???
From: "Rob DesMarais, D.C." <drrld@xxxxxxxxxxx>
Date: Sun, 21 May 2006 14:52:42 -0500
Importance: Normal
In-reply-to: <000001c67d0c$26ed6710$0201a8c0@OFFICE>
SS Class:

 

I'd like to know who's responsible for these poor quality sails from Banks
and what is being done to fix the poor quality of these batten pockets?  See
attached photo.  I need a center batten.  As you can see from the photo, 3
out of 4 screws are gone along with the batten.  The wind yesterday was 8 to
12 knots with some gusts (doubtful they topped 20).  Certainly these sails
should handle these moderate conditions.  Also promised in Florida were
repair kits for this problem, none received after a month of being back.  

 

How many are aware of this problem and what resolve has been taken to its
remedy?

 

Rob 

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